Welcome to Mansa. These Terms & Conditions outline the rules and regulations for using our website (www.mansa.net.za) and purchasing products from our online store.
By accessing this website or placing an order, you agree to comply with and be bound by the following terms. Please read them carefully before proceeding.
1. Introduction
Mansa operates as an independent record label and creative platform, offering physical and digital music, apparel, and branded merchandise.
Throughout this site, the terms “we,” “us,” and “our” refer to Mansa. By using our services, you acknowledge that you are at least 18 years old (or have permission from a parent or guardian) and capable of entering into legally binding agreements.
2. Products & Availability
All products displayed on our website are subject to availability.
We make every effort to accurately represent our products through images and descriptions. However, slight variations in color, sound quality, or packaging may occur due to manufacturing processes or digital display differences.
Limited releases and pre-orders may have specific delivery timelines, which will be clearly stated on their respective product pages. Mansa reserves the right to modify or discontinue any product at any time without notice.
3. Pricing & Payment
All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.
We reserve the right to update prices at any time without prior notice.
Payment must be made in full at checkout before your order is processed.
Mansa uses secure third-party payment processors to protect your personal and financial information. We do not store or have direct access to your card details.
4. Order Confirmation
Once an order is placed, you will receive a confirmation email detailing your purchase. This email does not guarantee acceptance of your order — it simply confirms that we have received it.
We reserve the right to cancel or refuse any order if:
- The payment is not successfully processed
- The product is out of stock or discontinued
- Fraudulent or unauthorized activity is suspected
If your order is cancelled, you will be notified immediately and refunded in full.
5. Shipping & Delivery
Please refer to our Shipping Details page for full information on delivery timelines, international shipping, and lost parcel procedures.
Mansa is not responsible for delays caused by couriers, customs, or events outside our control once an order has been dispatched.
6. Returns & Refunds
Please refer to our Refunds and Returns Policy for details on how to initiate a return or exchange.
Digital downloads, opened vinyl records, and sale items are non-refundable.
7. Digital Music & Media Downloads
All digital purchases are final. Once your download link has been sent, we cannot offer refunds or exchanges.
It is the buyer’s responsibility to ensure their device supports the file format prior to purchase.
8. Intellectual Property
All content on this website — including music, imagery, video, branding, text, and design — is the intellectual property of Mansa or its respective licensors.
You may not reproduce, distribute, modify, or exploit any part of this site or its contents without prior written permission from Mansa.
9. User Conduct
By using this website, you agree not to:
- Use the site for unlawful, fraudulent, or harmful activities
- Upload or transmit viruses, malware, or malicious code
- Copy or extract data or media for commercial use without authorization
Violation of these terms may result in restricted access to the site and possible legal action.
10. Limitation of Liability
Mansa is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or purchase of our products.
While we take every precaution to ensure product quality and accuracy, all products and services are provided “as is,” without warranties of any kind beyond those required by law.
11. Privacy Policy
We value your privacy. Personal data collected during your visit or purchase is handled in accordance with our Privacy Policy, which explains how your information is used and protected.
12. Changes to Terms
Mansa reserves the right to update or modify these Terms & Conditions at any time without notice. Any changes will take effect immediately upon posting on this website. It is your responsibility to review this page periodically.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from your use of the website or purchase of our products shall fall under the exclusive jurisdiction of South African courts.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
hello@mansa.net.za
www.mansa.net.za